Generator Service Manager
In-Training Service Manager
Location: Lake City, FL
Company: Labor Finders of Lake City (On behalf of our client)
Job Type: Full-Time
Position Overview:
Our client is seeking a motivated and qualified individual to join their growing service business in Lake City, FL. This is a structured 12–18 month training program designed to transition the right candidate into the role of Service Manager.
The ideal candidate will be:
Energetic and detail-oriented
An excellent communicator
Highly organized with strong planning skills
Capable of managing daily service operations in a fast-paced environment
Key Responsibilities:
The selected candidate will work closely with both customers and service technicians. Responsibilities include, but are not limited to:
Serve as the primary point of contact for customers with maintenance and service needs
Provide technical phone support to customers and field technicians
Monitor generator fleet daily to assess service and maintenance requirements
Schedule, prioritize, and route maintenance and service calls
Communicate daily with customers regarding service timelines and updates
Maintain a clean and organized parts storeroom
Order and manage inventory of parts and supplies
Ensure service activities are billed correctly and warranty claims are submitted promptly
Analyze efficiency and profitability of service operations; recommend improvements
Coach and assist in training maintenance and service technicians
Maintain accurate service documentation and records
Oversee maintenance of company vehicles
Qualifications & Requirements:
Valid driver’s license (Required)
Work authorization in the U.S. (Required)
Reside within 30 miles of Lake City, FL (Required)
Strong communication skills with a customer-first approach
Proficiency in Microsoft Excel and Microsoft 365; familiarity with Field Edge or Service Fusion software is a plus
Previous experience in service management, scheduling, or technical customer support
Mechanical aptitude and willingness to learn generator troubleshooting and repair
Electrical troubleshooting experience is a plus
Ability to manage high call volumes during hurricane season
Willingness to obtain and maintain certifications (experience with Generac, Briggs & Stratton, Kohler, or Cummins generators is a plus)
Benefits:
Health Insurance
Paid Vacation
Direct Deposit Payroll
401(k) – Traditional and Roth options
Schedule:
Full-Time (Monday – Friday)
8-Hour Shift
Weekend availability as needed
Location & Contact:
Labor Finders of Lake City
1037 W. US Highway 90, Suite 120
Lake City, FL 32055
Office: (386) 758-2330
Apply today to join a dynamic and fast-growing team with long-term career potential.
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